Terms of Service
1. The service
INVIA is an adventure GPS platform: route planning, ride recording, off-road map data, GPS-device transfer, events, and community sharing, on the web and, where it is available, in the INVIA mobile app. By creating an account or using INVIA you agree to these terms.
2. Your account
You need an account to use INVIA. Keep your credentials to yourself and tell us about any unauthorized use. You must be at least 13 years old to use INVIA. You can delete your account at any time from Profile → Edit Profile → Delete account; deletion follows a 14-day grace period, after which your content is permanently removed.
3. Subscriptions and billing
Paid plans (Pro, Organizer) are sold through Stripe, which acts as the merchant of record for the sale. Stripe is the seller for the transaction, handles payment, calculates and remits applicable sales tax, VAT and GST, and provides transaction support. Your card statement shows LINK.COM with our name alongside it.
Subscriptions renew automatically at the listed price and interval until you cancel. For annual plans, Stripe sends a renewal reminder before the renewal date. Cancel anytime from Profile → Manage billing, or through the order-management tools Stripe provides; access continues to the end of the paid period you have already paid for.
New accounts receive a 14-day trial of Pro that requires no card and charges nothing. It does not convert to a paid plan on its own: when it ends, the account returns to Free unless you choose to subscribe. Prices shown at checkout are the amount charged, with tax added where it applies.
Refunds are handled by Stripe as merchant of record, and you can request one through the support channel shown on your receipt. We can also issue a refund directly at our discretion.
4. Your content
Routes, rides, waypoints, photos, and posts you create remain yours. You grant INVIA the license needed to store, display, and share them as you direct (private, friends, groups, events, or public). Content you mark public may be viewed, saved, and ridden by others. You are responsible for what you upload.
User content is unverified. INVIA does not review, verify, or endorse any route, ride, track, waypoint, or description shared by users. A recorded track shows only where a device once traveled. It does not show that the travel was lawful, that access is open today, or that you have permission to follow it.
5. Assumption of risk
Read this section carefully. It affects your legal rights.
Off-road and on-road motorized riding is inherently dangerous and can result in serious injury, permanent disability, or death, as well as damage to property. Hazards include but are not limited to terrain, weather, water crossings, other vehicles, wildlife, remoteness from medical care, loss of navigation or communication, and mechanical failure. By using INVIA you knowingly and voluntarily assume all risks arising from riding, navigating, or traveling in reliance on anything found on the service, whether or not the risk was foreseeable, and whether it arises from route data, map data, user content, event participation, or the service being wrong, outdated, or unavailable.
INVIA provides navigation and map data as a planning aid, not a guarantee. Trail and road conditions, closures, legal access, and difficulty change without notice. You are solely responsible for riding within your ability, for your equipment and preparation, and for your own safety. INVIA is not a substitute for judgment, preparation, or emergency equipment.
By using INVIA for navigation you represent that you hold any license required for your vehicle and location, that your vehicle is legal and mechanically sound for the terrain, that you are physically fit to ride with no condition impairing safe operation, that you will wear appropriate protective equipment, that you will not ride under the influence of alcohol or drugs, and that you have the experience and skill required to safely complete any route you attempt.
If you share your location or live position through the service, including with other users or during events, you accept all safety, security, and privacy risks of doing so.
6. Routes and map data are unverified
Map layers are assembled from public sources, including the USDA Forest Service, Bureau of Land Management, National Park Service, state agencies, and OpenStreetMap contributors, under their respective terms, together with content submitted by users. All of it can be wrong, incomplete, or out of date. Before riding any route you must independently verify, from official and local sources: current conditions, seasonal and emergency closures, the legality of motorized travel for your vehicle class, and land ownership and access. The published MVUM and local travel plans govern over anything shown in INVIA. Map data, including land ownership layers, is not a legal survey, and ownership of land can change at any time. Do not use INVIA for any purpose requiring precise direction, distance, location, or boundary determination. Visually verify boundaries, roads, terrain, and trail conditions before and while riding.
7. Land access, private property, and closures
INVIA does not endorse, encourage, or condone trespassing, riding on private property without permission, or riding in protected, restricted, or closed areas.
Some tracks on INVIA cross private land. A user may lawfully record and share a track on private property where that user has permission. The presence of a track or route on INVIA does not mean you may ride it, does not grant, imply, or evidence any right of access, and is not a representation that motorized travel there is lawful. You are solely responsible for obtaining permission from landowners and confirming legality with local authorities before riding. Riding a route found on INVIA without such verification is at your own risk, and any resulting trespass, citation, or liability is yours alone.
8. Events
INVIA is not an event organizer. The service provides software tools that independent third-party organizers may use to publish events, share routes, and manage participants. Organizers are not INVIA's agents, employees, or partners, and INVIA does not vet, supervise, sanction, or insure any event, organizer, route, or participant.
INVIA provides no safety services, no medical support, no rescue, no insurance coverage, and no supervision for any event or group ride. Whether an event is safe, legal, permitted, or insured is a matter solely between you and the organizer. If you organize an event, you are solely responsible for its safety, legality, permits, insurance, and participants, and you agree that INVIA has no responsibility for the event or anything that happens at it. If you participate in an event, you do so entirely at your own risk, and any claim arising from the event lies against the organizer or other participants, not INVIA.
These terms are an agreement between you and INVIA only. They are not an agreement between organizers and participants and do not protect organizers. If you organize an in-person ride or event, you should obtain your own signed liability waivers from your participants.
9. Acceptable use
Don't misuse the service: no unauthorized access, scraping, harassment, impersonation, posting of illegal content, or promotion of illegal riding. We may suspend or remove accounts that do.
10. Release and indemnification
To the maximum extent permitted by law, you, on behalf of yourself and your heirs, next of kin, executors, personal representatives, and assigns, release, waive, and discharge INVIA and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, data providers, successors, and assigns (the "INVIA Parties") from any and all claims, demands, causes of action, damages, losses, and expenses, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, including a waiver of California Civil Code Section 1542 and any similar law, arising out of or connected with your use of the service, your riding or navigation, your reliance on route, map, or user content, your presence on any land, or your organization of or participation in any event, including claims arising from the negligence of the INVIA Parties, except where such a release is prohibited by law.
You agree to defend, indemnify, and hold harmless the INVIA Parties from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, brought by any third party and arising out of or related to: your use of the service; your violation of these terms; your violation of any law or the rights of any person, including trespass; content you upload or share; or any event you organize or participate in.
Nothing in this section releases the INVIA Parties from liability for their own gross negligence, willful misconduct, or fraud.
11. Disclaimers and liability
INVIA is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and non-infringement. To the maximum extent permitted by law, the INVIA Parties are not liable for indirect, incidental, special, punitive, or consequential damages, or for injury, death, loss, or damage arising from riding, navigation, land access, events, or reliance on any content on the service. Our total liability for all claims combined is limited to the amount you paid us in the twelve months before the claim, or fifty dollars if you have paid nothing. Some jurisdictions do not allow certain limitations; in those, these limits apply to the fullest extent permitted. The limitations in this section do not apply to liability resulting from the INVIA Parties' gross negligence or willful misconduct.
12. Disputes, arbitration, and class waiver
Read this section carefully. It requires individual arbitration of disputes and waives the right to a jury trial and to class actions.
These terms and any dispute arising out of them or the service are governed by the laws of the State of California, without regard to its conflict of laws rules. Any such dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring a qualifying claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. The arbitration will be conducted in the county where you reside or another mutually agreed location, or by video where the rules allow.
You and INVIA each waive the right to a trial by jury and the right to participate in a class action, class arbitration, or other representative proceeding. Disputes may be brought only in an individual capacity.
You may opt out of this arbitration agreement, without affecting any other part of these terms, by emailing [email protected] with the subject "Arbitration opt-out" within 30 days of first accepting these terms. Any matter not subject to arbitration will be brought exclusively in the state or federal courts located in California, and you consent to their jurisdiction.
13. Severability
Each section of these terms, including each release, waiver, assumption of risk, and limitation, is intended to be as broad and inclusive as applicable law permits and is severable. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remainder will continue in full force and effect.
14. Changes
We may update these terms; material changes will be announced in the product or by email. Continued use after changes means acceptance.
15. Contact
Questions: [email protected]